Kirkland City Hall. Reporter file photo

Kirkland City Hall. Reporter file photo

City of Kirkland network restored | UPDATE

The network problem was caused by a broken strand of fiber.

  • Wednesday, June 12, 2019 8:37pm
  • News

Update:

All city of Kirkland services previously impacted by Wednesday’s network outage have been restored, according to a city press release.

City staff were able to collaborate with technical staff from King County, Bellevue and Renton to isolate the network problem caused by a broken strand of fiber, the release states. A fiber contractor was dispatched and was able to make the needed repairs.

All services that were impacted including billing, permitting, and cashiering at City Hall and the Kirkland Justice Center have been restored as of 8:30 p.m., Wednesday.

In the release, the city thanked the community “for their patience today as staff addressed the outage.”

Original story:

The city of Kirkland is currently experiencing a network outage that is impacting services such as utility billing, permitting and cashiering at City Hall and the Kirkland Justice Center.

According to a city press release, information technology staff are currently working to resolve the issue. The city does not have an estimated time when services will be restored.

Cashiers at City Hall are issuing paper receipts to customers, but this may result in longer wait times at the counter.

“We appreciate your patience while we work to resolve these issues,” deputy director of information technology Smitha Krishnan said in the release. “The cause of the outage is still under investigation, but we have no reason to believe that the city network has been compromised by an outside entity.”

The city will be providing updates to the public on the city website, city Facebook page, and city Twitter account.

More in News

Suspect arrested for Kirkland Key Bank robbery needed money for rent

Media outlets led police to man’s identification.

King County Correctional Facility is located at 500 5th Ave., Seattle. File photo
King County jail’s leaky pipes have national implications

Lawsuit filed in King County Superior Court alleges Aquatherm has been selling faulty pipes.

Siri Bliesner, Susan Wilkins and John Towers compete for Lake Washington School District Director District 5 position. Courtesy photos
Three candidates aim to fill an open seat on the Lake Washington School Board

Siri Bliesner, John Towers and Susan Wilkins compete for Lake Washington School District Director District 5 position.

Kirkland resident Elizabeth Standal holds broken heart at the Lights for Liberty Vigil on July 12. Stephanie Quiroz/staff photo
Lights for Liberty Vigil in Kirkland protests conditions of migrant camps

The Kol Ami congregation gathered July 12 for the Lights for Liberty Vigil, calling for an end “human concentration camps.”

VoteWA is a $9.5 million program that came online last May and is meant to unify all 39 county voting systems in the state into a single entity. Courtesy image
WA’s new voting system concerns county elections officials

VoteWA has run into some problems in recent months as the Aug. 6 primary election draws closer.

PSE’s battery storage project could help the clean energy roll-out

The tiny pilot project in Glacier could eventually be expanded.

Kirkland officer fatally shoots man threatening 18-month-old child

King County Sheriff’s Office will conduct investigation into shooting.

An aerial photo shows the locations of two earthquakes and five aftershocks in and near Monroe, which rattled the Puget Sound region early Friday. The first was the magnitude 4.6 quake at upper right, 13 miles under the intersection of U.S. 2 and Fryelands Boulevard SE at 2:51 a.m. The second, magnitude 3.5, occurred 18 miles under the Old Snohomish-Monroe Road at 2:53 a.m. The aftershocks followed during the ensuing two hours. This image depicts an area about 3 miles wide. (Herald staff and the Pacific Northwest Seismic Network)
Early wake-up call: Twin quakes under Monroe rattle region

Thousands of people felt them. They were magnitude 4.6 and 3.5 and hit minutes apart.

Most Read