EvergreenHealth adds new features to online patient portal

The new feature, “My Navigator”, will make signing up easier and enhance the user experience.

  • Wednesday, June 20, 2018 12:30pm
  • Life

EvergreenHealth recently expanded features and added new functionality to its patient portal, “My Navigator”, to enhance patients’ electronic health record user experience and to make accessing personal health information more convenient, timely and transparent.

The free portal offers patients the ability to schedule appointments online and connect with their providers between visits via secure messaging, as well. Routine lab test results and provider notes are now available almost immediately after their visits, and My Navigator users can also access diagnostic imaging results after just four days.

To make signing up for the portal even easier, patients without a patient portal account can now self-enroll for My Navigator online with any device with internet access, simply using their medical record number or email address registered with EvergreenHealth. Patients previously needed to visit their provider’s office in person to initiate portal enrollment.

“The newest features of the My Navigator patient portal provide our patients with increased transparency regarding their personal health, allowing them to engage with their care and their provider at an even deeper level,” said Bob Malte, EvergreenHealth CEO in a press release. “Given that one of our core values at EvergreenHealth is accountability to our community, eliminating barriers to communication between patients and their providers is yet one more way we seek to be the community’s most trusted source for health care solutions.”

In addition to new features, the portal’s user interface was upgraded to ensure a more mobile-friendly experience, and to make the information patients seek most often easier to access.

The recent enhancements to My Navigator reflect EvergreenHealth’s commitment to evolving alongside its growing and changing community—providing access and an exceptional experience to patients when and where they need it. In addition to launching new patient-centered digital services and features, EvergreenHealth is in the midst of its 10-Year Master Facility Plan to upgrade facilities and infrastructure to ensure the health system can continue providing the best possible care in an environment of absolute safety. Learn more at www.evergreenhealth.com/future.

To sign up for My Navigator, patients may visit www.evergreenhealth.com/my-navigator. For assistance registering, or to obtain your medical record number, contact EvergreenHealth Health Information Management (Medical Records) at (425) 899-1930, or contact your provider’s office.

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